We all have questions – let me try to answer as many as I can

Can I buy the RAW Files?2021-07-10T16:48:12+00:00

Yes, RAW (Canon CR2 or CR3) files and the associated copyright assignments are available for $1,000 per file.

To open/edit RAW files you will need a copy of Lightroom, Photoshop, Bridge, Capture One or a similar application and the necessary skills to edit and work on these files.

Do I get every photo from our session?2021-07-15T19:10:13+00:00

I don’t typically deliver every image from a session to you. Image proofing is a collaborative way for us to work together on the final images. By culling the images which essentially means removing the duplicates, our aim is to try and not overwhelming you.

I take hundreds and sometimes thousands of shots in one session! Before I deliver a proof gallery, I always discard any unnecessary or missed shots. What’s left is a collection of the absolute best images, with plenty of options to choose from. This is usually 15-30 images per outfit/background combination.

Example edits that you can request2021-07-10T16:57:10+00:00

This is NOT an exhaustive list, if you’re unsure, just ask, almost anything is possible. Some options may be chargable.

  • Different colour grading
  • Enhance or lessen iris eye colour
  • Remove more stray hairs (outside hairline/head)
  • Remove more Criss-cross hairs (within hair)
  • Remove hairs across face or clothing
  • Lighten or darken hair
  • Remove pimples
  • Smooth background or remove something from the background
  • Smooth wrinkles in clothing – basic
  • Close a gap between 2 buttons
  • Clean or remove something from your clothing
  • Put back a mole or birthmark – the retoucher is seeing your face for the first time in a static image so might not be able to tell what is a pimple or temporary mark vs permanent
  • or, if you don’t like the edit at all, completely undo edits (no one has asked for this, but know that you can)


  • for an additional fee we can:
    • Convert a headshot (portrait orientation) to a landscape website style photo
      • a 3/4 or full-body photo is easier to convert than a tight crop
    • Smooth wrinkles in clothing – advanced or very wrinkled
    • Combine face from one photo with the body from another
How do I purchase more edits?2021-07-15T19:26:57+00:00

When you’re in the proofing gallery, top right is a cart icon where you can purchase additional sets of images, 1, 2, 4 or 9 at a time. You do not need to use your allocation to submit your favourites for editing back to me, please use the favourites submission system to do that.

How do I select my favourites for editing?2021-07-15T19:15:50+00:00

We have 2 ways to do this:

1: Please use this option if you can easily narrow your selection down to number of edits you wish to have

  • I create you a proofing gallery, with say 150 images in 7 folders
  • You select your favourites from the proofing gallery
  • You submit your favourites back to me
    • If the number you submit matches the number you’ve paid for I’ll assume you want them edited
    • If the number exceeds the number you’ve paid for I’ll contact you – as you may be using option 2 below

2: Please use this option if you have 10+ favourites and can’t narrow your selection

  • I create you a proofing gallery, with say 150 images in 7 folders
  • You select your favourites from the proofing gallery
  • You submit your favourites back to me (you MUST email or text me so I know to create the second gallery)
  • I create you a second proofing gallery just your favourites
  • You select your images for editing
  • You submit your favourites back to me for editing

You can also use option 2 and ask us for advice on the best ones.

What are “Proofs”?2021-07-15T19:07:56+00:00

Photo proofs are lightly edited or only colour corrected images uploaded to a gallery. They are not the final creative product and may require further editing. Photo proofs simply provide you a good sense of what the images look like before final retouching.

Proofs are typically uploaded and delivered to the client within a week of the session. Once you choose your favorite images from the proofs, I will finish colour grading and my retoucher will edit them. Retouching is where the true magic happens!

What edits are available with the editing fee?2021-07-10T16:53:12+00:00

When purchasing an image for editing the following options are included in the price:

  • Removal of facial shine
  • Stray hairs
  • Skin blemishes
  • Braces removal
  • Whitening of teeth and eyes
  • Glass glare removal
  • Extend solid background (includes gradients)
  • Solid background replacement

The following cost extra:

  • Head swap (between photos)
  • Open / close eyes ( swap eyes between photos)
  • Change colour of item
  • Complex background replacement (i.e. not a solid single colour)
  • Add / remove people
  • Remove buildings, cars, etc.
  • Lens flare
  • Hot spots
  • Take off 10 years, 20 lbs, etc.
What is edited by default?2021-07-10T16:43:20+00:00

After you select 1 or more images for editing, these are the notes my retoucher uses:

  • SETS OF IMAGES – (i.e. set = same outfit AND same background)
    • Even skin and background tones across all images in the set
  • SKIN (face and body)
    • Add very slight saturation
    • Light natural skin smoothing – retain pores, wrinkles, texture & contrast – NO plastic or doll skin
    • Even out skin tones
    • Reduce glare
    • Remove all blemishes (leave birthmarks and permanent skin marks, ask if unsure)
    • Remove / lessen bags under eyes
    • Enhance eyes (iris – colour, brightness, texture)
    • Whiten eyes only slightly – NO glowing whites of the eyes
    • Whiten teeth slightly – NO Hollywood pure white, natural, i.e. less yellow
    • Enhance lip colour, slightly (match to the overall image)
  • HAIR
    • Remove stray hairs outside the head
      • Maintain sharpness between hair and background – NO blurring to remove stray hairs
      • Clean hairs within hairline, criss-cross hairs
      • Remove stray hairs on face and skin
    • Remove blemishes to the body, arms and legs as per face above
    • Remove tiny hairs on belly / tummy to create smooth skin
    • Do NOT remove the vertical stomach line
    • WHITE : Make white backgrounds brighter
    • SOLID or TEXTURED BACKGROUNDS: Make brighter and more vibrant
      • make them even across all images with same background colour
What is your editing process?2021-07-10T16:49:23+00:00

At the end of your session – all of your images are backed up to 3 locations (the good, the silly and the closed eyes)

We will:

  1. Cull your images
    • (cull means to remove)
    • Removing ‘bad’ images – closed eyes, blurry
    • Keeping – silly & fun ones – if that is what you want
  2. Crop your images
    • (crop means to remove unwanted areas from the image)
  3. Colour Grade all of the selects
    • (Grading means to improve the overall appearance of the image)
  4. Upload your images to a ‘proofing’ gallery
    • (Proofing is a process that allows you to select your favourite images for editing)
    • There are 3 types of proofing galleries, ALL galleries allow favourites to be selected and submitted
      1. Proof only – no download available
      2. Proof + Download – these images are for personal use only
      3. Download – you have purchased the full rights to all images

Once you send your favourite images back to us for editing, we will:

  1. Remove the crop & send the full resolution file to our retoucher
    • Removing the crop allows for different crops after retouching
  2. In-house quality control – send back if needed
    • Mistakes happen, and it’s usually something very minor like stray hairs that were missed
  3. Upload to our Sign-off system (called “Design Proofs”)
    • You will be sent the UNCROPPED version for sign off, I can reupload the cropped version if requested
    • Within this system, you can EITHER
      1. Sign-off on all images OR
      2. Request additional edits
    • If you request an edit we will repeat steps 1-3
  4. Once you have signed off, we will upload the full resolution JPG @ 5,120px, 300dpi, 100% quality to another ‘proofing’ download gallery on their own, often in various different crops
    • please ask if you’d like a different crop
    • please ask if you’d like a full-resolution TIFF
      • (only available for edited images and full gallery purchases)
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